Plan A $20 per unit; Plan B $25 per unit; Plan C $35 per unit
Please contact us for a quote for On-Site service
PLAN A
Inspect, clean, disassemble, replace seal and o-ring, and grease any necessary parts as needed. Calibrate pipette to manufacturers specifications at the high, middle and low volume. All calibration procedures performed strictly follow ISO8655 guidelines. A service order is provided detailing pipette type, serial number and service performed for each pipette. Each pipette receives a sticker with the service date and due date. Six month warranty included.
PLAN B
Required for Clinical Labs, Forensic Labs and all other test result labs meeting ISO17025, CLIA, and CAP requirements. Plan B includes all items in Plan A as well as an "AS RETURNED" Calibration Certificate to help your lab meet its requirements (ISO, CLIA, CAP, GLP, FDA, and other standards). Each pipette receives a sticker with the service date and the next service due date (6 or 12 months).
PLAN C
Includes all items in Plan B as well as an "AS FOUND" Calibration Certificate, some compliance organizations require both "AS FOUND" and "AS RETURNED" Calibration Certificates for traceability to test results.
*Parts: Additional parts (replacement ejector, shaft, piston, etc) required are provided to our customers at manufactures list price.
Contact us today to schedule your on-site visit or download and print out our MAIL-IN REQUEST FORM below and mail in with your pipettes for service.
mail-in request form (docx)
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